CivicAI areas of use
With CivicAI AI, you can explore different use cases that suit your business. These uses include transcribing and following up meetings, which is a core function.
01
Create, analyze and compile documentation
Example: appeals, referrals, responses, minutes, activity reports, business plans and policy documents. The Association Assistant AI offers many uses for the efficient management of documentation.
02
Transcription and follow-up of meetings.
We ensure that all data processing is done in accordance with the GDPR within the EU. Our platform is designed for the highest security and from storage to processing we follow strict guidelines.
03
Providing real-time guidance and training
We provide the option to install the platform under your own domain and brand to create a seamless and trustworthy user experience that fits your specific needs.
04
News and business intelligence
Our platform is specifically created to be a powerful support for social good and non-profit organizations. With the training of unique AI assistants, operations become more efficient and accessible to more people.
03
Generate content for communication and marketing in different channels
We provide the option to install the platform under your own domain and brand to create a seamless and trustworthy user experience that fits your specific needs.
04
Creating mobile micro learning
Our platform is specifically created to be a powerful support for social good and non-profit organizations. With the training of unique AI assistants, operations become more efficient and accessible to more people.
03
Member advice and services
We provide the option to install the platform under your own domain and brand to create a seamless and trustworthy user experience that fits your specific needs.
Areas of use for Civic AI
AI is a powerful tool that can transform the work of the non-profit sector and public administration by increasing efficiency, improving service and freeing up human resources for more complex and relationship-building tasks.
Below is an overview of concrete areas where AI solutions are already being used or have great potential:
Answer questions and provide information (Chatbot)
An AI provides accurate and immediate answers to common questions on websites and other digital channels, 24/7, in 50 different languages.
Automatic document management
An AI that can quickly read, summarize, classify, and route incoming documents such as applications, submissions, or reports.
Support at meetings
An AI that transcribes conversations, drafts minutes, summarizes decisions and produces lists of assigned tasks.
Case management
The AI assistant provides quick answers to common questions and automates the handling of routine tasks according to predetermined rules.
Automated data analysis
An AI that analyzes large volumes of data, such as free-text responses from surveys, to quickly identify trends, needs and areas for improvement.
Monitoring the world around us and news coverage
An AI that summarizes relevant news and research findings in the organization's field of activity.
Analysis of the impact of the activity
An AI collects and analyzes data from different sources to show the impact of interventions and identify success factors.
Application and reporting support
An AI that helps collect, compile and structure information and statistics for grant applications or external reports.
Risk and compliance management
An AI that identifies potential risks or deviations from rules and policies by analyzing data.
IT support
An AI that guides users through common issues and processes (e.g. password reset) before the case goes to human support.
Summary of external information
An AI that quickly summarizes the content of complex external reports or research publications.
Internal knowledge bank
An AI that acts as an intelligent search engine, presenting relevant information from all the organization's governing documents and policies based on the employee's queries, also in different languages and formats.
Introduction of new staff (Onboarding)
An AI that guides new employees through systems, procedures, culture and answers initial questions.
HR and staff support
An AI that provides instant answers to common HR-related questions such as vacation, benefits, rights and obligations through integration with HR systems.
Mental health
An AI that offers support, tips and resources for stress management and mental wellbeing.
Education and training
Use AI as an all-knowing facilitator and trainer, taking training through in stages based on the employee's role and needs.
Personalized communication
An AI helps personalize messages and information based on the individual's interests or previous engagement.
Forecasting and needs analysis
An AI analyzes historical data and external factors to identify and define future service needs or identify new trends.
Create draft annual report and business plan
An AI that analyzes meeting minutes and internal documents to generate draft annual reports and proposals for future business plans with objectives, key results and tasks.
Generating draft texts
An AI that creates first drafts of press releases, news articles or social media posts.
Adaptation of messages
An AI that analyzes target audiences to suggest how best to formulate messages and through which channels they should be disseminated.
CivicAI is developed
in cooperation with
AB SOLOM
SOLOM is the safe care and nursing alternative for those who want a municipal provider. Our vision is to be the clear choice of care in Sollentuna and we are currently the largest in the municipality with operations in about 30 locations.
SOLOM offers everything from personal assistance and home care to daily activities, nursing homes and LSS housing. Every day, our more than 1000 employees work to improve the quality of life and contribute to a good everyday life for all our customers.
Child Diabetes Foundation
The Children's Diabetes Foundation works towards a future without type 1 diabetes. We support research aimed at preventing, curing or alleviating type 1 diabetes in both children and adults. We believe that research can defeat type 1 diabetes with the right resources and our vision is to find a cure by 2040.
Every year, 2,000 people are diagnosed with type 1 diabetes, of which 1,000 are children. No one knows why and no one is cured. The disease requires intensive self-care around the clock, for life, and despite new modern technology, many suffer serious complications and premature death. We want to change that!
UNIZON
Unizon is a national association that brings together over 140 non-profit and non-profit-making women's shelters, women's shelters and youth shelters under a common set of values, vision and goals - an equal society free from violence! Unizon works to ensure that all women and children exposed to violence are offered good quality support and protection regardless of their life situation and background.
Unizon's shelters support, protect, prevent and influence based on knowledge of how violence, sex, gender and power are linked. The work consists mainly of supporting and protecting women who are victims of violence and their children, working preventively and supportively with children and young people, and creating public opinion and spreading knowledge.
SNAPH
SNAPH, or Stockholm Network Action Mental Health, is a network that coordinates actors in the Stockholm region to offer support to relatives who live close to people with mental illness.
The network consists of three main parts:
Steering group: This group consists of representatives from municipal family support, county psychiatry and interest organizations in mental illness. The steering group is responsible for the network's long-term and overall strategy
Network: Anyone connected to activities that benefit family members of people with mental health problems is welcome to join the network.




More must-see areas on AI from world-leading researchers and innovators can be found here
Find out more about us and why we are developing the Association Assistant here >>